diff --git a/docs/Нецелевые запросы/Non target request.md b/docs/Нецелевые запросы/Non target request.md
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--- a/docs/Нецелевые запросы/Non target request.md	
+++ b/docs/Нецелевые запросы/Non target request.md	
@@ -74,6 +74,17 @@ The request will be visible in the sent items (Inbox) until it is processed
 
 ![alt text](media/en20.png)
 
+Upon completion of a non-targeted request, a comment (response) will be received as follows:
+
+A push notification to the email with the comment on the non-targeted request.
+<br/>The token "Main Page" – "Inbox".
+
+![alt text](media/en31.png)
+
+After receiving the response, the agent needs to go to the "Inbox" token, open the request, and in the upper left corner, click “Finish”.
+
+![alt text](media/en30.jpg)
+
 All non-target requests can be found in the «Appeal Journal» on the main form
 
 ![alt text](media/en21.png) 
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