From 53ddf51be145b8cf566cdced3252bda71e9b8e27 Mon Sep 17 00:00:00 2001 From: lezhnina_vi Date: Mon, 15 Sep 2025 13:42:46 +0500 Subject: [PATCH] =?UTF-8?q?=D0=BD=D0=B0=D0=B1=D0=BB=D1=8E=D0=B4=D0=B0?= =?UTF-8?q?=D1=82=D0=B5=D0=BB=D0=B8=20=D0=B4=D1=83=D0=B1=D0=B0=D0=B9?= MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit --- docs/Нецелевые запросы/Non target request.md | 27 +++++++++++++++++++- 1 file changed, 26 insertions(+), 1 deletion(-) diff --git a/docs/Нецелевые запросы/Non target request.md b/docs/Нецелевые запросы/Non target request.md index 933af3f..5f3bc4d 100644 --- a/docs/Нецелевые запросы/Non target request.md +++ b/docs/Нецелевые запросы/Non target request.md @@ -105,4 +105,29 @@ Colors in the selection If you have any questions about working in Lexema, please contact us by clicking on "headphones"![alt text](media/en25.png) -![alt text](media/en27.png) \ No newline at end of file +![alt text](media/en27.png) + +## Participants of the route by request categories + +The route for a non-target request consists of three stages: +
Stage 1: Initiator – Start the route +
Stage 2: Responsible persons – Execute +
Stage 3: Initiator – Complete + +For each category, Observers are assigned who have access to non-target requests. They also receive a notification about delays if the request processing deadline expires. + +| | Direction | Category | Performers | Observers | +|---|---|---|---|---| +| 1 | General Medicine | Request to send documents (invoice, medical report, refund form) | Alaa Ali Rahal
Shayma Mohamad | Anna Voskanyan
Wesam Al Ashkar
Mustafa Omer | +| 2 | Dentistry | Request to send documents (invoice, medical report, refund form) | Alaa Ali Rahal
Shayma Mohamad | Anna Voskanyan
Olga Voronets
Mustafa Omer | +| 3 | General Medicine | Approval status | Imran Mohamed
Priya Manoharan | Anna Voskanyan
Mustafa Omer | +| 4 | General Medicine | Test results | Alaa Ali Rahal
Shayma Mohamad | Anna Voskanyan
Wesam Al Ashkar
Mustafa Omer | +| 5 | General Medicine | Worsening condition | Wesam Al Ashkar
Alaa Ali Rahal
Shayma Mohamad | Anna Voskanyan
Charalampos Harris Zourelidis
Mustafa Omer | +| 6 | Dentistry | Worsening condition | Olga Voronets
Alaa Ali Rahal | Anna Voskanyan
Charalampos Harris Zourelidis
Mustafa Omer | +| 7 | General Medicine | Explanation of prescribed tests/medications | Wesam Al Ashkar
Alaa Ali Rahal | Anna Voskanyan
Charalampos Harris Zourelidis
Mustafa Omer | +| 8 | General Medicine | Approval status - no request (no appointment, medical record not filled) | Wesam Al Ashkar
Imran Mohamed
Priya Manoharan | Anna Voskanyan
Mustafa Omer | +| 9 | Dentistry | Approval status - no request (no appointment, medical record not filled) | Olga Voronets
Imran Mohamed
Priya Manoharan | Anna Voskanyan
Mustafa Omer | +| 10 | General Medicine | File won’t open, application not working | Ihsana K Mohammed | Anna Voskanyan
Mustafa Omer | +| 11 | General Medicine | Results not received, although they were sent | Alaa Ali Rahal
Shayma Mohamad | Anna Voskanyan
Mustafa Omer | +| 12 | General Medicine | Want to contact the doctor (Questions after the visit) | Wesam Al Ashkar | Anna Voskanyan
Mustafa Omer | +| 13 | General Medicine | Availability of medications for IV drip | Alaa Ali Rahal
Shayma Mohamad | Anna Voskanyan
Wesam Al Ashkar
Mustafa Omer | \ No newline at end of file