diff --git a/docs/Нецелевые запросы/Non target request.md b/docs/Нецелевые запросы/Non target request.md
index 933af3f..5f3bc4d 100644
--- a/docs/Нецелевые запросы/Non target request.md	
+++ b/docs/Нецелевые запросы/Non target request.md	
@@ -105,4 +105,29 @@ Colors in the selection
 
 If you have any questions about working in Lexema, please contact us by clicking on "headphones"![alt text](media/en25.png)
 
-![alt text](media/en27.png)
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+![alt text](media/en27.png)
+
+## Participants of the route by request categories
+
+The route for a non-target request consists of three stages:
+<br/>Stage 1: Initiator – Start the route
+<br/>Stage 2: Responsible persons – Execute
+<br/>Stage 3: Initiator – Complete
+
+For each category, Observers are assigned who have access to non-target requests. They also receive a notification about delays if the request processing deadline expires.
+
+|  | Direction | Category | Performers | Observers |
+|---|---|---|---|---|
+| 1 | General   Medicine | Request   to send documents (invoice, medical report, refund form) | Alaa Ali Rahal <br/> Shayma Mohamad | Anna Voskanyan <br/> Wesam Al Ashkar <br/> Mustafa Omer |
+| 2 | Dentistry | Request   to send documents (invoice, medical report, refund form) | Alaa Ali Rahal <br/>Shayma Mohamad | Anna Voskanyan <br/>Olga Voronets <br/>Mustafa Omer |
+| 3 | General   Medicine | Approval status | Imran Mohamed <br/>Priya Manoharan | Anna Voskanyan <br/>Mustafa Omer |
+| 4 | General   Medicine | Test results | Alaa Ali Rahal <br/>Shayma Mohamad | Anna Voskanyan <br/>Wesam Al Ashkar <br/>Mustafa Omer |
+| 5 | General   Medicine | Worsening condition | Wesam Al Ashkar  <br/>Alaa Ali Rahal <br/>Shayma Mohamad | Anna Voskanyan <br/>Charalampos Harris Zourelidis <br/>Mustafa Omer |
+| 6 | Dentistry | Worsening condition | Olga Voronets <br/>Alaa Ali Rahal | Anna Voskanyan <br/>Charalampos Harris Zourelidis <br/>Mustafa Omer |
+| 7 | General   Medicine | Explanation   of prescribed tests/medications | Wesam Al Ashkar <br/>Alaa Ali Rahal | Anna Voskanyan <br/>Charalampos Harris Zourelidis <br/>Mustafa Omer  |
+| 8 | General   Medicine | Approval   status - no request (no appointment, medical record not filled) | Wesam Al Ashkar <br/>Imran Mohamed <br/>Priya Manoharan | Anna Voskanyan <br/>Mustafa Omer |
+| 9 | Dentistry | Approval   status - no request (no appointment, medical record not filled) | Olga Voronets <br/>Imran Mohamed <br/>Priya Manoharan | Anna Voskanyan <br/>Mustafa Omer |
+| 10 | General Medicine | File   won’t open, application not working | Ihsana K Mohammed | Anna Voskanyan <br/> Mustafa Omer  |
+| 11 | General   Medicine | Results   not received, although they were sent | Alaa Ali Rahal <br/>Shayma Mohamad | Anna Voskanyan<br/> Mustafa Omer |
+| 12 | General   Medicine | Want   to contact the doctor (Questions after the visit) | Wesam Al Ashkar | Anna Voskanyan <br/>Mustafa Omer |
+| 13 | General   Medicine | Availability   of medications for IV drip | Alaa Ali Rahal <br/>Shayma Mohamad | Anna Voskanyan <br/>Wesam Al Ashkar <br/>Mustafa Omer |
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